Legal Notice

1. Terms of use: acceptance, amendments and validity

These general terms and conditions govern the use of the services associated with the web platform https://www.animalmax.es (hereinafter, the "Platform"), owned by INTERLYNX DISTRIBUCIÓN S.L. (hereinafter, "ANIMAL MAX"), a company with registered address at C/ Manresa nº 236, 08226 Terrassa (Barcelona) and CIF B66536798.

1.1. Platform users

Browsing and using the Platform confers the status of user and implies full and unconditional acceptance of all the provisions included in these General Terms of Use, as published by ANIMAL MAX at the time of access.

Users must be at least 18 years of age; use by persons under that age is prohibited. In the event of a breach of these terms, ANIMAL MAX may prevent access to the Platform, suspend services or deactivate user accounts, without this giving rise to any right to compensation.

1.2. Amendment of terms

Users are advised to read these terms carefully each time they access the Platform, as they may be modified for legal, technical, corporate or self-regulatory reasons. Wherever possible, ANIMAL MAX will give advance notice of any changes that are material to users' rights and interests. If you do not agree, you may unsubscribe from the relevant service.

1.3. Validity

If any of these terms is declared null, invalid or unenforceable, this will not affect the validity of the remaining terms, which shall continue to be binding on the parties. A waiver of the right to enforce any term shall not constitute a general waiver or create a vested right for the other party.

1.4. Duration

Access to the content of the Platform is, in principle, of indefinite duration. ANIMAL MAX is authorised to terminate or suspend the provision of services at any time in compliance with applicable regulations, and will provide prior notice where reasonably practicable.

2. General conditions of access and use

2.1. Free access

Access to and browsing of the Platform is free of charge, without prejudice to the paid nature of any services that may be made available through it under the terms and conditions established by ANIMAL MAX.

2.2. Navigation, registration and data forms

As a general rule, initial access to the Platform does not require prior registration by users. However, ANIMAL MAX may make the provision of certain services conditional upon prior user registration and the completion of the relevant forms. ANIMAL MAX reserves the right to modify the registration system at any time for legal, technical or corporate reasons.

2.3. Accuracy, correctness and currency of information

The data entered by users in registration or data-capture forms must at all times be accurate, current and truthful, and will be processed by ANIMAL MAX in accordance with data protection legislation. The user shall be solely responsible for any false, inaccurate or outdated statements and for any harm caused thereby to ANIMAL MAX or third parties.

2.4. Obligation to make correct and responsible use

The user undertakes to use the Platform and the Services in a reasonable manner and in accordance with applicable law, these terms, the privacy policy, generally accepted morality and public order. In the event of a breach, ANIMAL MAX reserves the right to exclude the user, to prohibit access to the Platform and its services, and to take any legal and/or judicial action it deems appropriate.

2.5. Use of the artificial intelligence chatbot

The Platform may make available to users an automated assistance system ("chatbot") based on artificial intelligence, whose purpose is to provide general information, guidance and support in the navigation and use of ANIMAL MAX's services.

The user is hereby informed that:

• The chatbot uses generative artificial intelligence models and therefore generates responses automatically, without direct and immediate human intervention.
• The information provided is for guidance purposes only and should not be considered professional or specialist advice. The user shall be responsible for any use made of it.
• ANIMAL MAX does not guarantee the accuracy, truthfulness or currency of the generated responses, although it will take reasonable measures to monitor its operation and minimise errors.
• In compliance with the EU Artificial Intelligence Act (Regulation (EU) 2024/1689), the user is clearly and in advance informed that they are interacting with an artificial intelligence system and not with a natural person.

3. Prohibited uses

The following conduct, among others, is prohibited for Platform users:

• Using the services or content for unlawful purposes or in ways that are harmful to the rights and interests of ANIMAL MAX or third parties, or for unauthorised commercial purposes, promotional activities or third-party data collection.
• Damaging, disabling, overloading, impairing or preventing the normal use of the services, as well as carrying out cyberattacks against the Platform, its systems or associated processes.
• Transmitting content that is contrary to fundamental rights, the right to honour, privacy or one's own image; that incites unlawful, violent or discriminatory behaviour; or that incorporates computer viruses or elements harmful to ANIMAL MAX's or third parties' systems.
• Reproducing, copying, distributing, transforming or modifying content without authorisation from the rights holder.
• Removing, manipulating or altering the copyright and other identifying data of ANIMAL MAX's or third parties' reserved rights.

In the event of a breach of these prohibitions, and from the moment such breach comes to ANIMAL MAX's unequivocal knowledge, ANIMAL MAX may require the immediate cessation of such activities, remove or rectify the content, block the user's access and take any legal or judicial action deemed appropriate.

4. Intellectual and industrial property

The user undertakes to use the content and services of the Platform — including texts, graphics, images, icons, technology, software, links and other digital, audiovisual or audio content, as well as graphic design and source code (hereinafter, the "Content") — in accordance with the law and these terms.

All trademarks, trade names, distinctive signs, content architecture and software of any kind incorporated in the Platform are the property of ANIMAL MAX or third parties. Access to the Platform does not grant the user any rights over such elements beyond what is strictly necessary for the correct use of the site.

In particular, it is prohibited to reproduce, copy, distribute, publicly communicate, transform or modify the Content without the express authorisation of the relevant rights holder, or to remove, manipulate or alter the copyright and other identifying data of the reserved rights.

5. Hyperlinks

Users wishing to establish a hyperlink between their website and the Platform must comply with the following conditions:

• The hyperlink shall only allow access to the Platform's home page. It may not reproduce its content or link to specific sections without the express written authorisation of ANIMAL MAX.
• No frame shall be created over the Platform's web pages.
• No false, inaccurate or incorrect statements shall be made about ANIMAL MAX, its officers, collaborators, content or services.
• The website from which the hyperlink is established shall not contain unlawful information or content contrary to morality, public order, or content that infringes the rights of ANIMAL MAX or third parties.

The establishment of a hyperlink does not in any case imply the existence of a relationship between ANIMAL MAX and the owner of the website from which the link is made, nor does it imply acceptance by ANIMAL MAX of its content or services. ANIMAL MAX may at any time request the removal of the established hyperlink.

6. Exclusion of warranties and liability

ANIMAL MAX does not guarantee the availability and continuity of the operation of the Platform and its services. Where reasonably practicable, it will give prior notice of any interruptions to service.

ANIMAL MAX also does not guarantee the suitability of the Platform for any particular activity or purpose, nor the absence of viruses or other elements in the content that could cause alterations to the user's computer system, although it will take the necessary preventive and corrective measures.

ANIMAL MAX does not guarantee in absolute terms the truthfulness, accuracy, completeness, currency, lawfulness or usefulness of the content and services of the Platform, in particular those provided, offered or made available by third parties.

In all of the above cases, ANIMAL MAX excludes any liability, damages or losses to the fullest extent permitted by applicable law.

7. Procedure for unlawful activities

If any user or third party considers that there are facts or circumstances revealing the unlawful nature of the use of any content made available through the Platform, they must send a notification to ANIMAL MAX (by any legally valid means) containing at a minimum:

• Identifying and contact details of the claimant: name, surname(s), postal and email address, identity document and telephone number.
• Specification of the alleged unlawful activity carried out on the Platform.
• In the case of infringement of intellectual or industrial property rights: precise identification of the rights concerned, supporting documentation and specific location of the affected content.
• Sufficient powers of representation, where applicable.
• An express statement that the information provided is accurate and that the described activities are unlawful in nature.
• Handwritten or electronic signature and date.

ANIMAL MAX will examine the notification and respond to the claimant as soon as possible, without prejudice to its right to block or remove, temporarily or permanently, the content subject to the claim.

8. Withdrawal and suspension of services and content

ANIMAL MAX, in the event of a breach of these terms of use and the Privacy and Cookies Policy, may deactivate or delete the user's account or prevent the use of the Platform and its services, without this giving rise to any right to compensation.

Furthermore, ANIMAL MAX reserves the right to block and remove from the Platform, at any time and without prior notice, any content that is or may be contrary to applicable law or its own terms, and likewise reserves the right to take any legal or judicial action deemed appropriate.

9. Applicable law and jurisdiction

These terms are governed in all respects by applicable Spanish law. For the resolution of any dispute, the parties submit, waiving any other jurisdiction that may apply to them, to the competent Courts and Tribunals of the city of Barcelona.