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Privacy Policy

Version 1.1 — 11 September 2025

PLEASE TAKE A FEW MINUTES TO READ OUR PRIVACY POLICY. WITH IT WE WANT TO EXPLAIN TO YOU IN A SIMPLE, CLEAR AND TRANSPARENT WAY HOW WE PROCESS AND PROTECT YOUR PERSONAL INFORMATION AND YOUR RIGHTS. YOUR SECURITY AND THAT OF YOUR PERSONAL DATA IS FUNDAMENTAL TO ANIMAL MAX AND WE TAKE ITS PROPER PROTECTION VERY SERIOUSLY. WE ALSO RECOMMEND THAT YOU READ OUR COOKIE POLICY CAREFULLY.

1. Who is this policy aimed at?

This policy applies to all users of the Platform who are natural persons. By personal data we mean any information relating to an identified or identifiable natural person.

2. Who is responsible for processing your data?

We are the data controller responsible for processing your personal data:

  • Legal name: INTERLYNX DISTRIBUCIÓN S.L.
  • Trading name: ANIMAL MAX
  • Registered address: Calle Manresa 236, 08226 Terrassa (Barcelona), España
  • CIF: B66536798
  • Barcelona Commercial Registry: Volume 44820, Folio 59, Sheet 468481
  • Phone: +34 93 703 86 86
  • General email: [email protected]
  • RGPD email: [email protected]

3. Data processing carried out through the Platform

The main data processing activities we carry out are described below:

Website browsing

Purpose: To allow you access to the Platform's content and, if you accept analytical cookies, to carry out statistical analyses to improve our services.

Data: Browsing data (pages visited, connection time, device, IP address, cookies).

Legal basis: Your consent (analytical cookies) and the legitimate interest of ANIMAL MAX for the proper technical operation of the Platform (art. 6.1.a and 6.1.f RGPD).

Retention period: The time strictly necessary for correct browsing. For analytical cookies, in accordance with the periods indicated in the Cookie Policy.

Customer account creation

Purpose: Creation and management of a customer account on the platform, order management and submission of reviews.

Data: First name, surname, national ID number, phone number, email address, postal address.

Legal basis: Performance of the contract between the parties (art. 6.1.b RGPD).

Retention period: The time strictly necessary to fulfil the purposes for which the data were collected.

Purchase and order management

Purpose: Comprehensive management of the purchasing process, payment and shipment processing.

Data: First name, surname, phone number, email address, postal address.

Legal basis: Performance of the contract between the parties (art. 6.1.b RGPD).

Retention period: The time strictly necessary for the purposes indicated.

Handling enquiries or requests

Purpose: To respond to your enquiries or requests submitted by email, phone, web form or chatbot.

Data: All data you provide when making the enquiry.

Legal basis: Legitimate interest of the entity (art. 6.1.f RGPD) with the intention of providing you with an improved customer service.

Retention period: The time strictly necessary to resolve the enquiry or attend to the request.

Sending newsletters and commercial communications

Purpose: To offer you commercial information about our products and promotions.

Data: First name, surname, email address.

Legal basis: Your consent, unless the exception provided for in art. 21.2 of the Ley 34/2002, on Information Society Services is applicable.

Retention period: For as long as you do not object and until two years after the end of the relationship with ANIMAL MAX.

Where the legal basis is your consent, you have the right to withdraw it at any time by writing to [email protected].

In general, once the data is no longer necessary for the purposes for which it was collected, it will be blocked and, after the applicable legal retention periods have elapsed, deleted or anonymised in accordance with applicable regulations.

4. What are the consequences of not providing your data?

We endeavour to request only the minimum and essential data. However, failure to provide personal data could result in the inability to: (1) browse the Platform correctly; (2) process your specific request or enquiry; (3) manage the commercial relationship properly.

Users shall be fully responsible for the data and personal information they provide to ANIMAL MAX.

5. Do we share your data with third parties?

In general, we do not share your data with third parties nor do we sell it. Your personal data may be disclosed, where applicable, to:

  • Public authorities in the cases provided for by law.
  • State Security Forces and Corps.
  • Courts and Tribunals.

Certain third-party service providers — acting as data processors under a signed contract in accordance with art. 28 RGPD — may access your information to the extent strictly necessary for the provision of the contracted services, including third-party cookie providers (see Cookie Policy).

6. Are international data transfers carried out?

In general, no international transfers of personal data are foreseen. Notwithstanding the above, our Cookie Policy contains information on the use of third-party cookies that may carry out international data transfers, with all measures and safeguards required by current regulations being adopted in all cases.

7. What rights do you have and how can you exercise them?

You may exercise the following rights:

  • Access: To find out what personal data we process about you.
  • Rectification: To request the correction of inaccurate or incomplete data.
  • Erasure: To request the deletion of your data when, among other circumstances, it is no longer necessary for the purposes for which it was collected.
  • Objection: To object to certain processing activities, in particular processing based on legitimate interest.
  • Restriction: To request restriction of the processing of your data in certain circumstances.
  • Portability: To receive your data in a structured, commonly used and machine-readable format.
  • Withdrawal of consent: At any time and free of charge, where the processing is based on consent.

To exercise these rights, you may send a request to [email protected] or by post to our registered address (Calle Manresa 236, 08226 Terrassa, Barcelona), enclosing a copy of your national ID document, passport or equivalent identification document.

Furthermore, if you consider that your rights have not been duly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

8. What security measures do we apply?

ANIMAL MAX applies appropriate technical and organisational measures to ensure the security of your personal data, following privacy by design and by default principles. The use of the HTTPS protocol on our Platform provides enhanced security for your data. These measures are reviewed and updated periodically in accordance with identified risks.

9. Validity and amendments

This policy has been in force since 1 February 2024. ANIMAL MAX reserves the right to modify it to adapt it to legislative, doctrinal or jurisprudential developments, or for technical, operational or business reasons. We will inform you of any changes in advance and reasonably when possible. It is recommended that you review this policy periodically.